Legal · Channel Communications
Channel Author Terms
These Channel Author Terms ("Author Terms") govern your publication of content through the PowersportOS Channel Communications module ("Module"). They form part of the agreement between you ("Author") and Umbr AB (org. number 559512-5252, the "Provider") for use of the PowersportOS platform.
You must accept the Author Terms before you can publish a post through the Module. Acceptance is recorded per tenant at the current version; if the version changes, you will be prompted to re-accept.
1. Definitions
- Content: any post, article, alert, recall notice, or other material that you submit to the Module for delivery to Subscribers, including its title, body HTML, summary, hero image, categories, and any embedded SKU references.
- Post Kind: the classification you select on submission, one of BLOG_POST, PRODUCT_RELEASE, OPERATIONAL_ALERT, or RECALL.
- Subscriber: a PowersportOS tenant of type RETAIL, RESELLER, HYBRID, or STANDARD that has opted in to receive Content from you.
- Publication: a single delivery of Content to one Subscriber's configured Publish Target (for example, a Shopify blog).
- Adapter: the integration that takes a Publication and lands it in a Subscriber's third-party system.
2. Author representations
By submitting Content, you represent and warrant that:
- You own the Content or are licensed to publish it through the Module to Subscribers and onto Subscriber storefronts;
- The Content is accurate, complete, not misleading, and complies with all applicable law in the European Union and in the markets where your Subscribers operate, including product-safety, advertising, consumer-protection, and intellectual-property law;
- The Content does not infringe any third party's intellectual-property rights, right of publicity, right of privacy, or other legal rights;
- Any Post Kind classification you select is accurate. In particular, you will only mark Content as RECALL where the Content concerns a genuine safety recall, sales stop, or other matter requiring forced delivery to Subscribers under applicable law or your own product-safety obligations;
- You have a lawful basis under GDPR to share any personal data contained in the Content, where applicable;
- Any AI-generated or AI-assisted portion of the Content has been reviewed by a competent human author of yours and conforms to applicable disclosure law in the relevant markets. The Provider does not apply AI generation, summarisation, or moderation to your Content.
3. Liability allocation
The Provider operates the Module as a hosting service provider within the meaning of Article 6 of Regulation (EU) 2022/2065 (the Digital Services Act, "DSA"). The Provider stores and transmits Content at your request and does not endorse, edit, or curate Content beyond technical processing required for delivery.
You are responsible for the legality of the Content you publish. You will defend, indemnify, and hold harmless the Provider, its affiliates, and their officers, directors, employees, and agents from any third-party claim, demand, regulatory action, fine, or proceeding (including reasonable legal fees) arising out of or relating to (a) the Content, (b) your breach of these Author Terms, or (c) your non-compliance with applicable law in connection with the Content.
The Provider's role in delivery is operational only: routing the Content to Subscribers who have opted in, applying any per-subscription filters, and invoking the relevant Adapter. The Provider does not exercise editorial control over the Content.
4. Recall obligations
When you classify Content as RECALL, the Module force-delivers it to every active Subscription regardless of category filter, mute state, or queue mode, and prompts Subscribers' owner or admin users to acknowledge within forty-eight (48) hours of delivery (the "Recall SLA").
You are solely responsible for: (a) the accuracy and sufficiency of the recall information, including the affected SKU range, hazard description, remedial action, and any required regulatory references; (b) determining whether a recall is mandatory or voluntary under applicable law; (c) maintaining your own records of recall actions taken and outcomes for the period required by applicable law; and (d) any direct communication with end customers, distributors, or regulatory authorities required outside of the Module.
The Provider's role in a recall is limited to delivery, acknowledgement-collection, and audit-trail retention.
5. Provider rights
The Provider may, at its sole discretion and without prior notice where the situation requires:
- Refuse to publish, remove, or take down any Content that the Provider believes, on reasonable grounds, violates these Author Terms, the master Terms of Service, applicable law, or a court or regulatory order;
- Suspend or terminate your access to the Module if you materially or repeatedly breach these Author Terms;
- Comply with any order from a court or competent regulatory authority requiring removal of Content, and act under Articles 9 and 10 of the DSA where applicable.
6. Notice and counter-notice
Any person or authority may submit a notice of allegedly illegal Content to abuse@powersportos.com. Notices will be reviewed without undue delay, in line with Article 16 of the DSA where applicable. If your Content is taken down following such a notice, you will be informed of the reason and have the opportunity to submit a counter-notice. Counter-notices should be sent to the same address with reference to the original takedown.
7. Logging and transparency
The Provider logs publication events (submission, delivery to each Subscriber, acknowledgement of recalls, takedowns) for audit, security, and DSA Article 15 transparency-report purposes. Aggregated, non-identifying statistics from these logs may be published in periodic transparency reports.
8. Subscriber edits
You may set the per-post edit scope to LOCKED (Subscribers cannot modify the Content), MINOR (Subscribers may modify template placeholders only), or FULL (Subscribers may freely edit their local copy of the Content). RECALL Content is always treated as LOCKED regardless of the setting you choose. Where Subscribers are permitted to edit, the edited version exists only on the Subscriber's storefront and is not synced back to you; you are not responsible for such local edits.
9. Fees
Use of the Module is included in your subscription to PowersportOS at the tier specified in your order form or current pricing. No additional fees apply per post, per Subscriber, or per delivery during the early-access phase. Pricing for general availability will be communicated with reasonable notice.
10. Term and termination
These Author Terms remain in force for as long as you have an active PowersportOS subscription that includes the Module. Either party may terminate use of the Module by giving notice in accordance with the master Terms of Service. The Provider may suspend or terminate immediately for material breach, fraud, or security risk.
On termination, the Provider will stop accepting new Content from you. Previously delivered Publications already landed on Subscriber storefronts remain in place; you are responsible for arranging any retroactive takedowns directly with the Subscriber.
11. Governing law and disputes
These Author Terms are governed by the laws of Sweden, without regard to conflict-of-laws principles. Any dispute arising from or in connection with the Author Terms is subject to the exclusive jurisdiction of the Swedish courts, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance.
12. Order of precedence
In the event of conflict between these Author Terms and the master Terms of Service or DPA, the Author Terms prevail with respect to the subject matter of the Module. Otherwise the master Terms and DPA control.
13. Contact
Questions about these Author Terms? Write to info@powersportos.com. Abuse notices, takedown requests, and DSA correspondence: abuse@powersportos.com.
Umbr AB
Org. number 559512-5252
VAT SE559512525201
Sweden, EU