Legal · Transparency
Transparency Report
This page is the PowersportOS transparency report for the Channel Communications module, published voluntarily and in the spirit of Article 15 of Regulation (EU) 2022/2065 (the Digital Services Act, "DSA"). Umbr AB qualifies as a micro / small enterprise within the meaning of Article 19(1) and is therefore exempt from the mandatory transparency-reporting obligations of Articles 15, 24 and 42 DSA. We publish this report regardless because we believe operating a Content-Distribution module transparently is the right default for our customers and their end users.
1. Service classification
The PowersportOS Channel Communications module is operated by Umbr AB as a hosting service provider within the meaning of Article 6 DSA. Authors (manufacturer, distributor, and data-provider tenants) submit content at their own initiative for delivery to subscribed Subscriber tenants. The Provider does not endorse, edit, curate, rank or otherwise exercise editorial control over Content beyond technical processing necessary for delivery. The Provider's role is limited to: routing Content to opted-in Subscribers, applying per-Subscription filters configured by the Subscriber, invoking the relevant Adapter (Shopify Admin GraphQL in the current version) and writing back delivery status to the audit log.
PowersportOS is not an online marketplace, recommender system, or very large online platform (VLOP) and does not facilitate consumer-to-consumer contracts. The Channel Communications module routes business-to-business content between tenants who already have a contractual relationship at the platform level.
2. Notices received and action taken
The Provider operates a notice mailbox at abuse@powersportos.com for any person, authority, or trusted flagger to submit a notice of allegedly illegal Content. Notices are reviewed without undue delay and decisions are recorded in the platform audit log. Notices are categorised at intake by the type of alleged illegality (intellectual-property infringement, defamation, deceptive marketing, product-safety misinformation, GDPR violation, other).
| Category | Notices received | Content removed | Notices rejected | Pending |
|---|---|---|---|---|
| Intellectual-property infringement | 0 | 0 | 0 | 0 |
| Defamation | 0 | 0 | 0 | 0 |
| Deceptive marketing | 0 | 0 | 0 | 0 |
| Product-safety misinformation | 0 | 0 | 0 | 0 |
| GDPR violation | 0 | 0 | 0 | 0 |
| Other | 0 | 0 | 0 | 0 |
3. Orders received from authorities
Orders from Member State judicial or administrative authorities (Articles 9 and 10 DSA) are received at abuse@powersportos.com with subject line ORDER and reviewed without undue delay. The Provider has not received any such orders in the current reporting period.
| Source authority | Orders received | Of which complied with | Median response time |
|---|---|---|---|
| Member State judicial authorities | 0 | n / a | n / a |
| Member State administrative authorities | 0 | n / a | n / a |
| Non-EU authorities (Article 9 inapplicable) | 0 | n / a | n / a |
4. Provider-initiated moderation
The Provider does not engage in proactive content moderation. The Provider does not crawl, scan, classify, summarise or otherwise process the substantive body of Content beyond technical operations strictly required for delivery (sanitisation against script injection in the body HTML, slugification of titles, sizing of hero images). No restrictions to visibility, demotion, demonetisation, suspension or termination have been applied by the Provider on its own initiative during the current reporting period.
5. Use of automated means
The Provider does not use generative AI, large language models, classifier models, or other automated decision-making systems for content moderation in the Channel Communications module. Sanitisation of Content body HTML is performed by a deterministic allow-list parser (sanitize-html with a fixed whitelist) and is not a content-moderation function within the meaning of the DSA. No AI-generated text, image, or summary is added to Content by the Provider.
Authors retain full responsibility for any AI-generated or AI-assisted portion of Content they submit, including disclosure obligations under applicable law in the relevant markets. The Provider may, in the future, add narrow automated checks (for example, broken-link detection, malware scanning of uploaded images, or rate-limit alerts on RECALL notices) and will update this section when such checks are introduced.
6. Internal complaint-handling system
Authors and Subscribers may appeal any moderation decision affecting them by writing to abuse@powersportos.com. Appeals are reviewed within ten (10) working days. Outcomes of appeals are recorded in the audit log and counted toward this transparency report. There were no appeals in the current reporting period.
7. Out-of-court dispute resolution
The Provider has not yet selected a certified out-of-court dispute settlement body under Article 21 DSA, given that no notices have been received and no moderation decisions have been issued. Should the volume warrant it, the Provider will select and publish the chosen body in this section.
8. Suspensions
No Authors have been suspended under Article 23(1) DSA in the current reporting period. No notice or complaint submitters have been suspended under Article 23(2) for manifestly unfounded notices.
9. Single point of contact (Article 11 DSA)
For authorities, the Commission, and the Board: abuse@powersportos.com. Working language: English. Swedish accepted. Other EU official languages accepted; replies are issued in English.
10. Single point of contact for recipients of the service (Article 12 DSA)
For Authors, Subscribers, and end recipients of Content: same address, abuse@powersportos.com, plus general support at info@powersportos.com for non-moderation matters.
11. Legal representative in the Union
Umbr AB is established in Sweden (a Member State of the European Union) and therefore is not required to designate a separate legal representative under Article 13 DSA.
12. Methodology
Figures are gathered manually from the platform audit log (publish, deliver, acknowledge, takedown events), the abuse mailbox (incoming notices and orders), and the appeals queue. There is currently no automated transparency-report pipeline. When figures are above zero for two consecutive reporting periods the Provider will publish a methodology note explaining how each row is computed.
13. Publication cadence
This page is updated at least annually. The Provider will republish promptly after any of the following: receipt of a first notice in any category, receipt of an order from an authority, an appeal, a suspension, or a substantive change to the Channel Communications module that affects the figures or methodology.